Service Options

We offer these service options, customized to your needs. Most parts are readily available from commercial supply houses as well as online sources

613 769-6226
No work undertaken without your knowledge and agreement. 

On-site Service

When housecalls are necessary. Our on-site service includes – Basic Service – 3 hours total time, additional hours are $50/hr – Includes 60km travel. Addtional travel charged at $.62/km

Look up us under Pricing

Relocation Service

Trouble free moving

We are experts at moving clocks! Let us relocate your clock without risk or effort on your part. We will pack up your clock, perform service if required, store it and reinstall it when you are ready, complete with a warranty.

Call us for a quote!

Basic Service

Most clocks should be serviced between 3 to 5 years, depending on the environment they operate.

We clean them, lubricate and adjust them, all for a fair previously agreed price.

Turnaround is 7-30 days; Warranty is up to 90 days

Extended Service

Complete Teardown & Rebuild

Extended Service includes everything in Basic Service and complete disassembly, inspection, repair of pivots, bushings,  plates, clicks and replacement of mainsprings when necessary. 

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Restoration Service

Case, Dial face & Bezel work

Restoration Service is most often done at the same time as Basic or Extended Service. This may involve new glasswork, hands, dial face, bezel and case refinishing.

Each job is unique and aims at restoring the esthetic presentation of the clock. Turnaound time varies.

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Preservation Service

Protecting the Authenticity

Preservation Service is most often done at the same time as Basic or Extended Service. The aim is stop the deterioration of of the clock body and patina.

The original condition is preserved while assuring any deterioration areas are arrested. Case structure, bezel, glass, ornaments, finials are all repaired without trace of refinishing.

The integrity of the clock and all its components are secured whille maintaining the current appearance.

Turnaround varies. 

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Cuckoo Clocks

Full of wonderment

A wide range of Cuckoo clocks exist, from inexpensive to rare, exquisite and complex models. Most models can be repaired as parts are generally available.

Warranty on Cuckoo Clocks is usually 90 days

Anniversary Clock

Battery or Windup

Let us care for that special clock.  Parts can be a  challenge at times, but we usually  succeed in restoring these clocks to service. 

Warranty on Anniversary Clocks is usually 90 days

Figurine Clock Service

Works of Art Clocks

These  clocks are functioning works of art and require extra care in handling.

Basic and Extended Service is available assuming availabiliy of repair parts. Restoration / Preservation work may require additional attention from Artwork preservation specialists. We have an extensive network of professionals available to address your needs.

Turnaround is variable.

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Tall Clock Service

Grandfather, Grandmother

Tall clocks require service at the customer’s home. Basic Service can be done on-site, but Extended Service must be done at Vintage ClockWorks. These repairs involve two site visits in addition to shop work.

Restoration / Preservation work may require additional attention from cabinet /furniture specialists. We have an extensive network of professionals available to address your needs.

Turnaround varies.

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Master Clocks

Hearbeat of Industry

Master Clocks were critical to the efficient operations in institutions and manufacturing. Anywhere accurate timing was necessary, a Master clock could be found, keeping many slave clocks in step. These clocks were exceptionally well made and durable. Manufactured by ITR, IBM,  Stromberg and a few others, these clocks were the predecessors to the timecard clocks that followed. 

Highly collectible, Master Clocks are a specialty at  Vintage ClockWorks. We perform all levels of repairs necessary to keep these historic clocks working for decades to come. 

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.

Public & Exterior Clocks

One or two sided clocks

Similar to Grandfather clocks, Exterior / public clocks require service on-site and at Vintage ClockWorks.

Special help may be required depending on location,  Costs are usually quoted by the job.

Warranty, depending on the level of rebuild, is up to five-years and transferable. Turnaround is normally a few month, in in some cases longer.

Tower Clocks

All levels of service

Tower clocks are socially unique and historically significant.

Repairs often extend to the physical environment housing the timepiece. Vintage ClockWorks will perform all levels of service with immediate attention to Preservation.

We have an extensive networks of tradesmen ready to assist in structural, roofing, masonry, paint, whatever repairs are required.

These repairs are contract-based. 

Warranty, depending on the level of rebuild, is up to five-years and transferable.

Turnaround is normally a few month, in in some cases longer.